The importance of apologies

up close with an oleana

Good Morning, God!

Kit and I were chatting yesterday about the power of apologies. He was saying that he is surprised at how many times someone in retailing  fails to apologize when the situation clearly calls for it. Of course, we know that they personally are not responsible. But, an apology is an acknowledgment that you have been heard.

One of the things I’ve noticed with T-Mobile is how quick there are to say “I’m sorry you’ve had that trouble.” I dare say, God, that is training more than “feelings,” but I like it. I told Kit that even a rote apology will lower my level of “steam.”

Kit and I are not alone. Studies show that doctors who accept responsibility and go to the patient and his family to apologize are rarely sued. Still, in the face of such facts, lawyers will still counsel silence. Odd.

Hmmm. Apologies seem like a bare minimum response. Twelve-step programs talk about “making amends.” I just read a great article on how to actually do that.  But, I was thinking more about how to go about “making amends” with You, God.

I sat in silence, God, pondering this . . . paradox. I feel loved and valued as I am — but I also feel a call to change, stretch and grow . . . embracing the future.  And, it is quite clear the You don’t mean I should be doing more. In fact, I am inching my way toward an appreciation of the Hidden Inner Work that You do when we Rest. Thank You!

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Story teller,

Posted in Apologies, becoming the change I wish to see, being a Slow Learner, Changing

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